Privacy Policy

Privacy Policy
Rema Global Trading LLC
Last Updated: 10 August 2025
Introduction
Rema Global Trading LLC (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our company, our website www.remaglobaltrading.com, or our services.
This policy complies with the General Data Protection Regulation (GDPR) for our European operations and relevant UAE data protection laws.

Data We Collect
We may collect and process the following types of personal data:
a) Information You Provide Directly
• Name, company name, and contact details (email address, phone number, address)
• Business inquiries and communication details
• Payment and billing information (for contractual purposes)
b) Information Collected Automatically
• IP address, browser type, and operating system
• Website usage statistics via cookies or analytics tools
• Device information (desktop, mobile, tablet)
c) Information from Third Parties
• Publicly available business data
• Information from trade fairs, exhibitions, or networking events

How We Use Your Data
We process your personal data for the following purposes:
• To respond to your inquiries and provide customer support
• To fulfil contractual obligations and deliver our products or services
• To manage billing and payment processes
• To send business-related communications, offers, and updates (with your consent)
• To improve our website, services, and customer experience
• To meet legal and regulatory requirements

Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
• Contractual necessity – processing required to fulfil a contract or business transaction
• Legal obligations – compliance with applicable laws and regulations
• Legitimate interests – for business purposes such as marketing, fraud prevention, and service improvement
• Consent – when you have explicitly agreed to specific data processing activities

Data Storage & Retention
Your personal data will be stored securely and retained only as long as necessary for the purposes described in this policy or as required by law.

Data Sharing & International Transfers
We do not sell your personal data.
However, we may share data with:
• Our affiliated companies and business partners (for fulfilling contracts)
• Service providers such as logistics, IT support, and payment processors
• Legal authorities when required by law
As we operate globally, your personal data may be transferred outside your country. We ensure that all such transfers comply with GDPR and UAE data protection standards.

Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze website performance, and personalize content.
You can control or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.

Your Rights
Under GDPR and applicable UAE data laws, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data (“Right to be Forgotten”)
• Restrict or object to processing
• Request a copy of your data in a portable format
• Withdraw your consent at any time
To exercise these rights, contact us at: info@remaglobaltrading.com

Data Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Information
Rema Global Trading LLC
Saih Shuaib 2, No. 176, 531-501
Dubai, United Arab Emirates
📧 Email: info@remaglobaltrading.com
📞 Germany: +49 173 9505331 | +49 178 5380633
📞 Dubai: +98 913 3347015